In a move seen as an attempt to redeem itself from ineptness and credibility questions, Mount Kenya University has vowed to address the age-long missing marks stalemate.
Over years, students have failed to graduate in time due to missing marks, even having sat for the continuous assessment tests and main exams and having proved to it.
In MKU course-specific Whatsapp groups, students often express frustrations over what they undergo while pursuing the missing marks, including visiting the MKU headquarters in Thika to no avail.
“Hapo mimi nilikaziwa hadi nikagive up kurudiarudia MKU. Going back to Ethiopia. To hell with graduation,” stated a student who sought anonymity in fear of reprisal.
In a notice to students, through learning portals, MKU Vice-Chancellor Professor Deogratius Jaganyi agrees and regrets that the issue of missing marks has dogged the university for years.
He said the institution is selective in the recruitment of highly qualified members of staff whom he said deliver high standard of teaching, churning out highly sort-after graduands.
“It is, therefore, imperative that this is matched with the service to the students,” he stated while expressing the university’s commitment to addressing the missing marks complaints.
The VC said all students have up to two weeks after the release of exam results, to enquire about any missing marks by completing an official form that can be accessed in the student portal.
He added that students with historical missing marks are also requested to use the same form, a move stakeholders say is a managerial attempt to clean up the university.
Independent investigations have revealed that some part-time lecturers deliberately fail to submit students’ results due to delayed salary payments by the university.
Prof. Jaganyi took the leadership baton on March 01, 2021, as the 2nd Vice-Chancellor of MKU from Prof. Stanley Waudo, who had served the University since its inception in 2008.